FAQs

Are you a Black-owned business?

Yes, our company is Black woman-owned. We specialize in premium plant-based hair care products specifically formulated to cater to the needs of kinky, coily, and curly hair types. While our products are designed with these hair textures in mind, they are versatile and can effectively be used by individuals with all hair types.

What makes your hair care products unique?

Our formulations stand out for their purity, high potency, and exclusive use of premium, plant-based ingredients. By blending revered exotic oils, butters from diverse regions, and traditional Ayurvedic herbs, we create offerings rich in vitamins, minerals, and antioxidants. Designed to address moisture, nourishment, and strength needs, our products support your hair’s overall health and vitality. Additionally, as a Black woman-owned business, we bring a personal understanding and passion to our formulations, catering to often underserved hair care needs.

Are your products cruelty-free?

Yes, our products are 100% cruelty-free, with no animal testing conducted or condoned.

Are your products vegan?

Yes, all our products are 100% vegan and do not include animal-derived ingredients.

Are your products nut-free?

No. Some products include nut-derived ingredients such as shea nut, argan, or sweet almond oil. Our products are handmade in a facility that also processes nuts.

How do I prepare the botanical treatment mask for use?

What You'll Need:

  1. Botanical Voyage treatment mask: 2 teaspoons per application.
  2. Warm Liquid: Water, aloe vera juice, or rose water.
  3. Honey: Optional, for added moisture.
  4. Essential Oils: Optional, for a therapeutic aroma.
  5. Choose from: Moisturizing deep conditioner, plain yogurt, or coconut milk.
  6. Mixing Tools: Small mixing bowl.
  7. Hair Covering: Shower cap, or heat cap/hooded dryer.
  8. Cleansing Agent: Co-wash or gentle shampoo (if preferred).

Directions:

  1. Mix the Mask: Start with 2 teaspoons of the Botanical Voyage treatment mask in a small bowl.
  2. Gradually add a few tablespoons of warm liquid to the powder, stirring until smooth.
  3. Add honey for added moisture or a few drops of essential oils for a therapeutic aroma, if desired.
  4. Mix in your choice of deep conditioner, yogurt, or coconut milk until creamy.
  5. Application: Apply to clean, damp hair, section by section, to ensure thorough coverage.
  6. Use a thermal heat cap or cover with a plastic cap.
  7. Leave on for 1 hour or more.

Rinse Off: Rinse thoroughly with lukewarm water. Follow with a co-wash or gentle shampoo, as needed.

Is pre-mixing the herbs with a liquid necessary?

It's not necessary to pre-mix the herbs with a liquid, but we do suggest doing so to achieve a more even and smoother texture in your final mixture.

What should I do if I notice any herbal residue after rinsing off the mask?

If you find herbal residue, follow up with a co-wash or a gentle shampoo to remove it.

What hardening agents do you use in your butters?

Unlike many other butters that use beeswax, stearic acid, cetyl alcohol, or additional hardening agents and fatty thickeners, our botanical treatment butters feature a highly concentrated formula made exclusively with pure, plant-based ingredients. We prioritize a natural formulation that maintains the butter's inherently smooth and creamy texture.

What should I do if my botanical treatment butter softens in hot temperatures?

We understand that our treatment butters may soften if exposed to hot temperatures. Should this occur and you prefer a firmer texture, we recommend placing the butter in the refrigerator for approximately one hour. After removal, allow the butter to come to room temperature for ease of use. This quick and easy step should firm it up again without compromising the quality or effectiveness of the product.

How do I effectively use botanical butter for hair and body care?

Tips for Hair

  1. As a Leave-in Conditioner: Apply a small amount to wet or damp hair after washing. Warm the butter by rubbing it between your palms, then gently work it through your hair, concentrating on the drier ends. Use a wide-tooth comb or your fingers to ensure even distribution.
  2. For Scalp Treatment: Section your hair and apply a small amount directly to the scalp. Gently massage to stimulate blood circulation and support healthy hair growth.
  3. As a Protective Styling Aid: Prior to creating protective styles such as twists, braids, or Bantu knots, apply the butter along the length of your hair to help with the styling process, add moisture, and minimize frizz. The intense moisture also improves hair pliability, making styling easier.
  4. To Seal Moisture: After hydrating with water or a leave-in spray, lightly apply the butter to lock in moisture. This method is especially beneficial for natural hair types prone to dryness.

Tips for Body

  1. After Shower Moisturizer: Apply the butter to damp skin after showering to lock in moisture. Its nutrient-rich formulation absorbs deeply, leaving your skin feeling silky and hydrated without any greasy residue.
  2. For Dry Areas: Focus on dry, rough areas such as elbows, knees, and heels for targeted hydration and nourishment.
  3. As a Night-time Hand and Foot Treatment: Apply a generous amount to hands and feet at night. Wearing cotton gloves and socks can maximize absorption, leading to softer and smoother skin by morning.
  4. For Soothing and Softening: Ideal for softening rough skin patches and can help improve the appearance of stretch marks and scars with regular use.

Remember, with these potent botanicals, less is more. Adjust the amount used according to your personal care needs and preferences for optimal results.

Is a patch test necessary before using these products?

Despite the many benefits of natural ingredients, individual allergies and sensitivities can still arise. We recommend conducting a patch test to avoid any adverse reactions.

How should I store the products? 

Store in a cool, dry place, away from sunlight, and ensure the jar is tightly closed.

What is the shelf life of your products?

We recommend using the products within 1 year of receipt. Enjoy the fullest botanical benefits if used within this time frame.

What are your products stored in?

Our products are stored in glass jars. We use glass for our products because glass is non-porous and does not release any toxic chemicals or microscopic particles. This ensures that our products remain as pure and effective as intended. Glass is also 100% recyclable, reflecting our commitment to sustainability and environmental health.

Can I reuse the packaging?

Yes, the glass jar can be recycled or repurposed for storing other items.

What ingredients do you use in your products?

We use exclusively premium, natural ingredients. A full list of ingredients is available on our product packaging and website.

What is the advantage of powder form?

The powder form allows for a preservative-free product, ensuring potency and natural integrity.

Do you offer samples?

No samples are currently available, but stay tuned for future promotions.

How can I find out about promotions or discounts? 

Sign up for our newsletter for all the latest offers and savings.

Where can I find more care tips or application ideas for the mask?

Check our blog for additional usage ideas and care tips. For further inquiries or personalized advice, please don't hesitate to contact us at contact@botanicalvoyage.com.

How long does it take for my order to be shipped?

Each of our products is handmade in small batches, and freshly prepared daily, ensuring you receive nothing but the highest quality. We dedicate ourselves to handcrafting, processing, and dispatching orders within 7 business days. During periods of high demand, there may be a slight delay in shipment. Please allow a few extra days for your order to be shipped if we are experiencing a high volume of orders. Additionally, once your order is on its way, please anticipate additional days in transit before delivery. Your understanding and patience are greatly appreciated as we strive to deliver your products with care and speed. If you have any questions or need further assistance, we're here for you.