FAQs

Company Information

Can you tell me more about your company?

Absolutely! Botanical Voyage is a Black woman-owned, small-batch hair care brand inspired by global beauty traditions. We create nutrient-rich, plant-based formulas crafted to nourish kinky, coily, and curly hair, while remaining effective for all hair types.

What inspired the creation of Botanical Voyage?

Botanical Voyage was born from my personal journey to overcome hair care challenges using natural, plant-based remedies. Inspired by global hair care traditions, I began crafting formulas that transformed my own hair. When I shared them with family and friends, their results and encouragement motivated me to offer these creations more widely.

What started as self-care has blossomed into a brand that celebrates kinky, coily, and curly hair, honors ancestral traditions, and embraces holistic wellness.

Product Information

What makes your hair care products unique?

Our products are 100% plant-based, vegan, and cruelty-free. Each formula is handcrafted in small batches with full strength botanicals, never diluted with fillers or harsh chemicals. This ensures maximum potency and visible results.

We use rare, nutrient-rich ingredients like baobab, amla, and cupuaçu that enhance moisture, strength, and shine. Tailored for kinky, coily, and curly hair but effective for all textures, our formulas provide a clean and holistic approach to healthy, beautiful hair.

Are your products nut-free?

No. Some of our products contain nut-derived ingredients such as shea nut, argan, or sweet almond oil. In addition, all of our products are handmade in the same facility where nut ingredients are also used, so we cannot guarantee they are nut-free.

What ingredients do you use in your products?

We use only 100% plant-based ingredients, carefully selected for their potency and heritage. Our formulas feature powdered herbs such as amla, hibiscus, fenugreek, and marshmallow root, along with nutrient-rich oils and butters like argan, baobab, cupuaçu, mango, and shea.

All of our products are free from fillers, sulfates, silicones, parabens, synthetic dyes, and artificial fragrances. Every ingredient serves a purpose: to moisturize, nourish, strengthen, protect, and enhance the natural beauty of your hair. See our full ingredient glossary here.

What do your masks smell like?

Our masks do not contain artificial fragrances, so their scent comes naturally from the botanicals and oils inside. You may notice an earthy, herbal aroma from ingredients like amla, brahmi, or hibiscus, along with subtle nutty or fruity notes from oils such as shea, argan, or mango. The scent is light and natural, and it fades once the mask is rinsed out.

If you prefer a more personalized fragrance, you can add a few drops of your favorite essential oil when mixing the mask with liquid. Here are some great options to try:

Lavender: calming and soothing.

Peppermint: invigorating and refreshing.

Sweet Orange, Lemongrass, or Bergamot: bright, citrusy freshness.

Tea Tree or Rosemary: clarifying, can support scalp health.

Rose or Geranium: soft floral tones with a gentle aroma.

What hardening agents do you use in your butters?

We do not use synthetic hardening agents, waxes, or fillers in our formulas. Our butters maintain their texture naturally through the balance of plant-based butters and oils such as shea and cupuaçu. These botanicals provide a stable, creamy consistency without the need for added chemicals.

Because we avoid artificial stabilizers, the texture of our butters may soften in warmer temperatures. This is completely natural and does not affect the quality or effectiveness of the product.

What makes water-activated masks different?

Water-activated masks are made from pure, powdered botanicals with no fillers, preservatives, or heavy stabilizers. Because they remain dry until mixed, the ingredients stay fresh and potent. Once liquid is added, the botanicals release their bioactive compounds such as vitamins, antioxidants, mucilage, and fatty acids at full strength. The result is a customizable, nutrient-rich treatment that delivers maximum benefits to your hair without compromise.

Are Botanical Voyage products good for low-porosity hair?

Yes, absolutely! As someone with low-porosity hair, I understand its unique needs. That’s why our formulas are intentionally crafted to work across all hair porosities, including low porosity.

For this hair type, I recommend using a protein-free, moisturizing deep conditioner as your base, instead of protein-rich options like yogurt or coconut milk. This ensures optimal hydration without the risk of protein buildup.

Do your masks provide moisture and slip?

Yes! All of our masks are crafted to provide deep moisture and excellent slip. Ingredients like marshmallow root and aloe vera are naturally rich in mucilage, which helps hydrate hair and makes detangling effortless. Each formula is designed to leave your hair soft, smooth, and nourished without fillers. Whether you’re looking for hydration, strength, shine, or protection, we have a mask for you.

Why does my product look slightly different?

No need to worry! Because our products are handcrafted in small batches with 100% natural ingredients, slight variations in color, texture, or scent may occur. This is completely normal and reflects the seasonal and natural differences in the botanicals we use.

These variations do not affect the quality or effectiveness of your product. Every batch is carefully crafted to provide the same nourishing benefits for your hair.

Product Use and Care

How do I prepare the botanical treatment mask for use?

What You’ll Need

  • Botanical Voyage Treatment Mask (2 teaspoons per application).
  • Warm liquid (1.5 tablespoons of water, aloe vera juice, or rose water).
  • Mix-in base (moisturizing deep conditioner, plain yogurt, or coconut milk).
  • Optional add-ins (honey, glycerin, or oils for extra moisture).
  • Essential oils (a few drops for aroma, optional).
  • Bowl & spoon.
  • Hair covering (thermal cap or plastic cap).
  • Cleansing conditioner or co-wash (optional).

How To Use

  1. Mix Powder & Liquid: Add 2 teaspoons of mask to a bowl. Gradually stir in 1.5 tablespoons of warm liquid until smooth.
  2. Activate Botanicals: Let the mixture sit 15–20 minutes to release nutrients.
  3. Add Base: Stir in your chosen mix-in base until well blended.
  4. Customize (Optional): Add honey, glycerin, oils, or essential oils if desired.
  5. Apply: Apply generously to clean, damp hair in sections. Cover with a cap.
  6. Process: Leave on for 60 minutes.
  7. Rinse: Rinse thoroughly with lukewarm water. Follow with a co-wash or cleansing conditioner if desired.
Why is pre-mixing the botanicals with liquid important?

Pre-mixing the powdered botanicals with a warm liquid is an important step for achieving a smoother, more even texture.

Should I wait before applying the hair mask?

Once liquid is added, we recommend letting the mixture sit for 15–20 minutes so the herbs can release their beneficial compounds. This creates an active paste that delivers maximum hydration and nourishment to your hair.

Pro Tip: Short on time? Use slightly warmer water to speed activation, but let the mixture sit at least 5 minutes for best results.

Can I store leftover hair mask mixture?

Because our products are 100% plant-based and free from preservatives, we recommend mixing only what you need for a single application.

If you do have extra, here are two storage options:

Refrigeration: Store the leftover mixture in an airtight container in the refrigerator for up to 24 hours.

Freezing: For longer storage, freeze the mixture for up to 1 month. Thaw overnight in the refrigerator, stir well, and use within 24 hours.

What if my Botanical Butter melts in heat?

During summer, high temperatures may cause the butter to soften or melt during transit. This is due to its 100% natural formulation, free from synthetic hardeners.

If this happens:

  1. Place the closed jar in the freezer for a couple of hours.
  2. Once firm, let it return to room temperature for easy use.

This quick step restores its texture without impacting quality or effectiveness.

How should I use Botanical Butter for hair and body?

For Hair

As a Leave-In Conditioner

Apply a small amount to damp hair after washing. Warm it between your palms and work through your hair, focusing on the ends. Use fingers or a wide-tooth comb for even distribution.

As a Scalp Treatment
Section your hair and apply a small amount directly to the scalp. Massage gently to stimulate circulation and support healthy growth.

As a Protective Styling Aid
Before creating twists, braids, or Bantu knots, apply the butter along the length of your hair. This reduces frizz, increases shine, and helps with styling.

To Seal Moisture
Hydrate your hair with water or a leave-in spray, then lightly apply the butter to lock in moisture. This method works especially well for natural hair types prone to dryness.

For Body

As an After-Shower Moisturizer
Apply to lightly blotted skin after showering to lock in moisture. It absorbs deeply, leaving your skin conditioned, soft, smooth, and non-greasy.

For Dry or Rough Spots
Use on areas like elbows, knees, and heels to soften and protect.

As a Night Treatment
Massage into hands and feet before bed to deeply soften and restore while you sleep.

For Soothing and Softening Skin
Apply regularly to rough patches, stretch marks, or scars to help improve skin texture and appearance.

Helpful Notes
Less is more. The butter is highly concentrated, so adjust the amount to suit your personal care needs and preferences.

Should I perform a patch test before first use?

Yes. While botanicals offer many benefits, everyone’s skin and scalp can respond differently. To help prevent any allergic or sensitivity reactions, we recommend performing a patch test before full use.

Storage and Shelf-life

How should I store the products? 

Store in a cool, dry place away from direct sunlight, and keep the jar tightly sealed. Always use clean, dry utensils to avoid contamination or introducing water into the product.

What is the shelf life of your products?

For optimal freshness and effectiveness, we recommend using our products within 12 months. Shelf life begins from the date you receive them, since each batch is handmade fresh.

What are your products stored in?

Our products are stored in eco-friendly glass jars chosen for their non-porous nature, which helps keep formulations pure and free from toxins or unwanted particles. Glass also preserves product effectiveness while being 100% recyclable, reflecting our commitment to sustainability and environmental health.

Packaging

Can I reuse the packaging?

Yes! We strongly encourage recycling or repurposing our eco-friendly glass jars. They’re perfect for storing small items, DIY beauty mixes, or simply recycling to reduce waste.

Purchasing and Promotions

Do you offer samples?

Samples aren't available at the moment, but we're exploring future promotions. Stay tuned!

How can I find out about promotions or discounts? 

Sign up for our newsletter to receive updates on new offers, exclusive discounts, and special promotions.

Shipping and Orders

How soon do you ship orders?

Each product is handmade in small batches and prepared fresh to ensure top quality. Orders are crafted, processed, and shipped within 7 business days.

During peak demand, processing may take a little longer, so please allow a few extra days. Once your order is shipped, standard transit times will apply.

If you have any questions or need assistance, we’re always here to help.

Additional Resources

Do you share hair care and wellness tips?

Yes, we do! Visit our blog for insights on natural hair care, product education, and wellness practices. It’s designed to empower you with knowledge and plant-powered solutions.

For personalized guidance or additional questions, reach out anytime at contact@botanicalvoyage.com. We’re here to support your hair journey.